My wife and I visited the Yellow Box Furniture store today. Yellow Box is a well known fixture here on Okinawa. Unfortunately, they seem to have let their success go to their head.
We stopped by the small shop that they have at our local military exchange. I don't know how that deal was worked out, but Yellow Box can sell furniture at our PX. Anyway, we have been on the lookout for a television stand. Not necessarily a stand really, nor an entertainment center, but a small, simple cabinet. We saw the perfect item at the Yellow Box, and decided to get it.
When we went in to talk to the young lady behind the counter, we asked if we could purchase that very item that was on display. She said that if she had them "in stock," she could not sell us the display model. Fair enough. She got on the phone and spoke to an unknown person, and informed us that they were indeed "in stock." Ok, so where are these "in stock" items?
"Well, they said they can have it there at our main store in two days, or deliver it, which I can set up a date for," she said.
How does that equate to being "in stock?" Sounds to me like the item is "in stock" in some far away place, not here at the store I'm standing in.
Because of that policy, Yellow Box lost a sale. Unfortunately, they don't seem to give a damn about such things, as evidenced by the salesperson's nonchalant attitude. They make plenty of money, due to the fact that they'll extend credit to any service member with a pulse. Is their success the reason that they don't care? Probably. A few young married couples with little or no disposable income are probably lining up to finance a new bedroom set as I type this.
I suppose that this lack of customer service is pretty much the norm everywhere these days.
Update: Since this post continues to gather an astonishing amount of attention, and an equally astonishing amount of irrational comments, I wanted to point out a few obvious (yet overlooked) points:
-This is a personal blog, documenting my experience at yellowdump. I don't claim to speak for every customer that ever went there.
-There were no unreasonable expectations on my part; I left after they claimed that their item was "in stock," but wasn't.
-Just because you had a great experience at yellowdump doesn't mean that it's impossible for others to have a bad experience; that's just dumb.
-I have no financial stake in taking business away from yellowdump; again, this is just a personal blog.
-No, there's no reason to suspect that any of the deleted comments were from yellowdump employees/owners, so please stop emailing me and asking (although some are pretty suspicious).
-For those of you that can't manage to read the entire post, and simply get butthurt by the title, please use the hurt feelings report to document your butthurt.
Well, I did it. I filed my old template in the "round file," and started from scratch. Unfortunately, all of my old comments were deleted, as were my links.
I'll have to manually add all of my links back in my sidebar, so please be patient if I had a link to your site or blog. As for comments, it's not a tragedy.
Thankfully, third party comment software is now gone. Blogger will have to suffice until something that works comes along.
If you're interested in a snappy new template, try Theme Craft. They have some really neat ones.
Have you ever heard the expression, "You're about as f^c&ed up as a football bat!"? That's about how the comment system on this blog is working out.
Since Haloscan decided to screw its loyal users, and this "Intense Debate" system doesn't work for crap, I have no comment system that I can count on. The XML code on my blog is so screwed up, I don't think it can be repaired. I'm about to scrap it all, and start over with a new template, sans third party comment systems.
I know what you're thinking: "Why didn't you back up your template before you installed (whatever)?" I did. My template, however, has migrated from the old Blogger, to the new Blogger. During the migration, I already had the Haloscan system on there (like a freakin' virus). That's the problem. I have no "clean" version of my template that will work with the new Blogger.
My apologies to the readers that do leave an occasional comment. I wish this new comment system had worked. I don't recommend "Intense Debate" to anyone, in any capacity. It seems amateurish, at best, and completely FUBAR at present. Their own developers, or whatever they are, couldn't even make it work right (after I emailed them a copy of my template code). That just sends me the wrong message.
In the mean time, here's a picture of a monkey riding a dog!
With the wariness of a Marine going into a building in downtown Baghdad, I'm entering into the unknown territory of Windows 7. I'll be taking the time this weekend to install the much-lauded version of Windows that I received for free.
I enter into this fight with a little bit of comfort--I have an install disc that was designed for my computer, and I have an install "helper" file from the manufacturer. It's all supposed to be a breeze..."It's just a simple update."
I have made the recovery DVDs for my laptop, and I am backing up EVERYTHING. I hope that my backups will be unnecessary, but their existence is almost as comforting as extra ammunition.
What I really don't look forward to is the attempted migration of my software applications. There are so many things that I had to renew, update, reinstall, etc, when I got this new computer. Will I have to mess with all of that again after the update? According to my computer's manufacturer (and that evil bastard known as Microsoft), I will have a smooth migration of that stuff. I don't believe it for a second.
I'm already angry about the chaos that represents the comments on this blog; this is just another cog in that wheel. If it doesn't work, I hope that I can backtrack, and not give in to the desire to go chew out the manufacturer rep at the local PX.
UPDATE: All of this information is based on an upgrade from Vista Home Premium (64 bit OS), to Windows 7 Home Premium (64 bit). My laptop has an Intel dual core processor and 4Gb of RAM.:
After utilizing my computer manufacturer's update assistant, it appears that Windows 7 has installed properly and, so far, everything looks shiny and new. In addition, the update assistant seems to have successfully salvaged all of my software, documents, settings, etc. It forewarned me that it would download the newest drivers for hardware, and uninstall various features prior to the update. It spent the night downloading updates, and then I began the actual installation of Windows this morning. It took a couple of hours today, but it didn't seem to encounter any problems.
There appears to be a few utilities on Microsoft's website that will test your computer, and give you a list of software that must be uninstalled prior to upgrading. It will also tell you which version of Windows 7 your computer will support (Basic, Home Premium, Pro, Ultimate, 32 bit or 64). Toshiba's upgrade assistant feature seems to have done that pretty seamlessly. I have not yet encountered anything that doesn't work, but I will compile a list if I do make such discoveries.
Using Toshiba's upgrade assistant provided me with the ability to automatically use the manufacturer's own updating system to install the newest, Windows 7 compatible drivers for my computer's hardware, but it also brought all of the notorious "crapware" with it. You know all of those gadgets and whistles that come with a new computer? Crapware. Windows 7 gave me the option of checking for the newest updates, but I was instructed to not select that feature.
The procedures for upgrading were pretty simple, but I did have to write down a couple of instructions before the process, since there are a couple of choices to be made during the install. Selecting the "upgrade" option, instead of the "clean install," made things a little easier. The clean installation would have wiped the HDD, and I would have been without all of my existing applications, documents, media, etc.
Hats off to Toshiba for providing me with an upgrade utility that worked (so far). I felt a little like the guys on the original Apollo Project must have felt..."I hope this sucker makes it, and doesn't blow up."
Merry Christmas to all, and I hope you get to spend it with friends and family!
As I was sitting here pulling my hair out over the failed commenting features of my blog, puzzling over the complexities of XML, and hating the person that invented Cascading Style Sheets, I asked myself one of the many questions that revolve around life's greatest mysteries: Why do I even have a blog?
There are so many unanswered questions in life--What is the meaning of life? Is the universe infinite? Is that guy down the street really as crazy as I think he is? We may never know, or agree on these things, but they bring to mind similar conundrums.
This blog is not my first one. I had a blog in the past that was actually pretty popular. It got a ton of traffic, garnered many comments, and propelled me into blogging stardom. Ok; not really stardom, but maybe mediocrity. I gave it up, deleted the entire blog, and even deleted my entire "Blogger" account. I ended up regretting that a little. While many of the posts on that blog were political in nature, and were the result of my anger and lack of satisfaction with our elected tormentors, there were some pieces on it that I would have enjoyed reading again. A couple of select readers even suggested the same thing.
This brings about an answer to the current question of why I even have a blog. While comments are a nifty feature, they're not the real reason I write this silly stuff. I enjoy going back through it and reading about what I was pondering at different times. It's sort of fun to read a post about trips to a Japanese hardware store, or the comical ineptitude of local drivers. I almost forgot about the guy in my class that wrote, "green," for the size, style and quantity of PT shirts that he wanted to order. These are the intangible, hard-to-put-a-finger-on type of answers that we usually get from the tough questions.
I might not ever know, or care, if the universe is infinite, but I know why I blog.
In my current line of work, it has grown quite popular to discuss, "intrusive leadership." While the concept is not new, calling it something so catchy might be. The idea is, of course, that a leader should be actively involved with his or her subordinates, and know what is going on in their lives away from work. Is that young Marine having problems at home with his wife? Money trouble? Something else that might affect his or her performance? Have you taken the time to get involved with that young Marine?
Thinking about this idea, and even talking about childhood memories with my wife, reminded me of an incident from my childhood, and makes me wonder how intrusive many parents are these days. I also wonder how intrusive, or even concerned, most adults are as a whole.
I think I was about six years old, or maybe a year or so younger, during a particular trip with my mom to the grocery store. This particular store had a couple of the large bins of Brach's candy. It was sold in bulk, or by weight, and to a young kid, it was very odd to see large quantities of candy just laying about within easy reach. Isn't candy supposed to be in packages? Instead of asking my mom about it, I did what seemed natural at the time and just grabbed a piece.
Do you remember when you were a little kid? Do you ever think about how smart you thought you were, and how stupid you thought adults were? I don't think this is a conscious thought process, but what do you suppose I was thinking when I later tried to eat the piece of candy, and my mom asked me where I got it? Can you guess what my panicked response to that question was?
"I don't know."
Think she bought it? Not for a second. A swat to the hindquarters might have been in order, but Mom didn't spank me. Instead, she drove me back to the grocery store, and made me tell the manager of the store what I had done. There was even a policeman in the store that day! Can you imagine how terrified a young kid would be when given a "stern talking to" by that store manager? I remember that the policeman's belt was the style that actually had bullets stored in the little loops of it, and that they looked like pencil erasers.
How many managers of large grocery stores would take the time to do that today? How many parents?
This is what I would call intrusive child development. It would be so much easier to simply punish a child, spank them, take away a privilege, or do something else that would cost us less time or effort. I'm willing to bet that many store managers today would simply inform the parent that they owe X dollars, or simply refer the matter to the proper authorities. Simpler and faster, right?
Are the days of commonplace intrusive child development gone, or is it simply less noticeable? If you practice, or have practiced this type of teaching, do you feel like you are the exception, or the rule? Got any similar stories from your own past?
Are you familiar with the phrase, "Young at heart?" Are you as young as you feel? Are you older than you feel? I hope so. Here's to hoping that you feel about 20 years younger than you are! When I examine the idea of being young at heart, I'm reminded of a great song.
Most of us spend our lives ignoring our own mortality, and we spend our early years convincing ourselves that we're going to live forever. Occasionally, we encounter things that give us stark reminders of our own impending doom. Ever have a close call? Have you ever looked back on an incident in your life and thought, "Wow. I'm lucky!"? Our ability to ignore these things helps us perpetuate our contentment. Any psychology majors out there want to chime in?
It's amusing how we look forward to various milestones in our youth (becoming a teenager, driving, voting, drinking/gambling) and then the newness wears off as each box is checked. The pendulum of reality begins swinging in the opposite direction at some point, and we begin to dread new milestones (30, 40, and more). I disagree with this idea, to some degree.
I often tell my father that I'm still a punk kid. I feel like a punk kid on most days, and I occasionally act like it too. Some days I feel really old, older than I have a right to. Most days, I surprise myself. It's a neat feeling to say, "I'm 40 and I still feel 20." Does that make me young at heart? What really leads to that feeling? What sparks the imagination and keeps us arguing with our own mortality?
I know that we have a natural defense mechanism that allows us to degrade bad memories. The bad things that tell us we're going to die, or that a fire is hot, tend to get a little less bad over time. Some things don't. Some memories are so vivid that a mere smell or sound can bring them back as strong, or even stronger, than they once were. How does our brain sort these things out? If we can't get over bad things, most women probably wouldn't have more than one child! Just a guess on that one, but my wife agrees with that theory wholeheartedly.
What sparks your imagination? Do you feel young at heart? What keeps you that way? What makes you wake up one day and say, "This is an awesome day?" Is it knowing that people care about you? Is it knowing that there are more things out there to discover? Is it a hobby? A passion? What gets you fired up like that? What keeps you feeling younger than you are? What keeps you carrying moonbeams home in a jar? I know we've all had those moments, days, weeks, or even months and years. Or would you rather be a fish?
A hearty wish of a warm, safe, and happy Thanksgiving goes out to all who stop by here. I hope that you have a great weekend, and that your turkey is moist, tender, and cooks fast enough to allow for maximum football viewing!
In regards to the photo above: Dear Mr. Bush, It's not a dog, and it won't fetch a tennis ball.
Sorry; I just had to do it. That picture is just a wee bit too inviting like that. Politicians make such easy targets.
I was recently thinking about how much I dislike big cities. I've visited several of them, and they all seem to have a few things in common. Some are worse than others (Paris comes to mind on the bottom end), but most are crime infested, crowded, loud, ugly, and smell bad. A co-worker was argumentative toward my assertion about crime, and I had to point out that crime is indeed worse in urban areas than in rural. One only need consult the DOJ or FBI for the data to support that. My co-worker had an interesting time browsing their websites.
This one is a no-brainer, and I even laughed when I saw a comment in response to a blog post on violence that countered with, "but we live in a diverse urban community." That should be your first clue that your neighborhood is plagued by violence!
Our DOJ routinely publishes crime data, often in conjunction with the FBI's Uniform Crime Reports. It's absolutely no surprise that crime rates are higher (in number of crimes per 100K) in urban areas than in rural or small towns. I would love to hear your speculation as to why in the comments section. I know what you're thinking, and I ask that you give practical reasons, not emotional leaps to conclusion. Writing that, "there's more idiots in cities than in the country," doesn't explain anything (although I would agree).
Is it the draw of more social handouts in urban centers? Is it greater restrictions on gun ownership? Is it the lack of community cohesiveness? What say you?
